Other Contact Information
Use the MVP Customer Care contact form if you’re a member, or find the information you need below.
Assistance in Your Language
No matter what language you and your child speak, we will work with you. Call us at 1-800-852-7826 (TTY: 711) Monday through Friday, 8 am–6 pm. We will speak with you in your own language. We will also help you find a primary care doctor who speaks your child’s language if one is available.
If Your Child Has a Disability
If your child is blind, has trouble hearing, or is in a wheelchair, we want to ensure your child has the care and service they need. We can tell you if the office of a particular provider is wheelchair-accessible or has communications devices. We also offer services that include:
- Case management
- Help in making or getting to appointments
- Information in large print
- Names and addresses of providers who specialize in serving people with disabilities
- Relay link to TTY/TDD machine (711)