Information for Our Members 

As the COVID-19 pandemic continues to evolve, your health and well-being remain our top priorities. We’ve gathered information on topics related to COVID-19, including: 

For up-to-date information on COVID-19, including vaccines and safety guidance, visit: 

COVID-19 Vaccines 

  • Does My Health Plan Cover the COVID-19 Vaccine?
    Yes, the COVID-19 vaccine is covered under all MVP health plans and is free for all MVP members. There is no co-pay and $0 cost-share when you get the vaccine. 

    We strongly encourage you to get the vaccine. 

    For more information on the COVID-19 vaccine, including availability and other frequently asked questions, visit the New York State Department of Health website or the Vermont Department of Health website
  • Is the COVID-19 Vaccine Safe? 
    Yes, the COVID-19 vaccine is safe. Vaccines are only given to the public once they are determined to be safe and are approved by the Food & Drug Administration (FDA). Scientific data—including effectiveness and safety across ethnicities—from the COVID-19 clinical trials has been reviewed by the FDA and a separate independent advisory body, the Advisory Committee on Immunization Practices (ACIP). Learn more about the COVID-19 vaccine.
  • What Should I Know About the Vaccine for Kids? 

    The most important thing to know is that clinical trial data shows that the COVID-19 vaccine is safe and effective for children ages as young as 6 months. Side effects may occur and could include pain at the injection site, fatigue, and/or headache, which are likely to resolve within one to two days and are similar to the side effects seen with other vaccines children routinely receive.

    While children are less likely to have severe disease from COVID-19 than teens and adults, they are not immune to the disease. Some children have become very sick and required hospitalization, including healthy children who did not have underlying conditions—nearly one third of those children hospitalized have needed care in the intensive-care unit (ICU). Experts have concluded that the known benefits of receiving the vaccine outweigh the risks of contracting COVID-19.

    See the CDC’s vaccine schedule for children 6 months through 17 years (PDF)

    Learn more about COVID-19 vaccines for children.  

    You should also speak with your child’s health care provider to discuss any questions or concerns you may have. 

  • How Can I Get the Vaccine? 
    Everyone 6 months and older is eligible for the COVID-19 vaccine, which can be administered at pharmacies, health care provider offices, and state-run vaccine sites. Appointments may be required, and some locations may offer walk-in vaccinations (no appointment necessary). Find a COVID-19 vaccine near you.
  • Are Adverse Reactions to the Vaccine Covered? 

    Yes. Treatment for any adverse reactions is medically necessary and covered by us. You should refer to your schedule of benefits or call the Customer Care Center at the number located on the back of your MVP Member ID card for cost share information. View guides to your Member ID card: 

    Cost share is dependent upon place of service. 

  • If I’ve Already Had COVID-19 and Recovered, Should I Still Get the Vaccine? 

    Yes. Even if you had COVID-19 and recovered, re-infection is possible. Studies have shown that immunity from the vaccine is more reliable than immunity from a natural infection of COVID-19.

    If you were treated for COVID-19 with monoclonal antibodies or convalescent plasma, you should wait 90 days before getting a COVID-19 vaccine. Talk to your doctor if you are unsure what treatments you received or if you have more questions about getting a COVID-19 vaccine. 

Routine Health Care 

  • What Options Do I Have for Receiving Health Care? 

    It is important to see your doctor for routine check-ups, screenings, and immunizations. Doctors have made changes to their offices to help keep patients and staff safe. Some of those safety measures include: 

    • Temperature checks 
    • Sterilizing surfaces 
    • Screening everyone for COVID-19 symptoms 

    Additionally, many provider offices offer telemedicine, or virtual visits. Telemedicine allows you to speak with your doctor over the phone or via video. Most of what happens during an in-person visit can be done by telemedicine. You and your doctor can discuss: 

    • Your overall health and lifestyle 
    • Any screenings or immunizations you may need 
    • Behavioral health concerns (includes mental health and substance use disorders) 
    • Medications 

    Learn more about Gia®
    , offering access to our virtual care services and health information you can trust. 

  • How Can I Manage Feelings of Stress and Anxiety? 
    If you are feeling worried, stressed, or anxious, there are resources and health care providers who can help. Visit the CDC website for information on stress and coping during COVID-19.If you are looking for a behavioral health provider, use our Find a Doctor tool to search for a provider who participates in your MVP plan. 

    You may also connect virtually with a behavioral health professional by using myVisitNow. This benefit lets you speak with a health care professional using a computer with a webcam, a tablet, or a smartphone. 

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